Profile Picture

Havoc Host - My Experience

by mathhulk (Administrator) on November 25th, 2016

Overall, my experience with Havoc Host was fairly bad. I first learned about Havoc Host when their banners started popping up in multiple users' signatures on SpigotMC. After looking through their prices and plans, I decided to purchase their 0.5GB server for $1 a month. Now, I know what you might be thinking, $1 is quite low, and I 100% agree. Because of these prices, I feel their quality is suffering and they are focused more on quantity. Just a quick heads up, @uberstudioshd did help me out with my problems and give me a one day credit for my problems. However, I still don't think Havoc Host is worth the money or the wait.

Cons

  • When I came to the conclusion that I was going to purchase my 0.5GB plan for $1, I immediately placed the order in my shopping cart and went to check out. After logging all my credentials and PayPal information, I received multiple PayPal errors and none of the confirmation emails had been sent to me. After trying it for a second time, I looked on the billing page only to find that both of these services were pending. At this moment, I thought that I had accidentally paid for the service twice. However, I was able to contact @uberstudioshd and find out that neither of the payments had gone through. After doing so, @uberstudioshd helped me through the process of purchasing the server and the details were finally sent to me. Overall, purchasing the server took around 20-30 minutes, which I think is unacceptable. However, many of these kinks could have been caused by me or external services (PayPal).
  • After finally logging into the server control panel (XenoPanel), I immediately started having problems with the panel's functions. The start, restart, and stop buttons were all throwing errors and the console would not load. However, after refreshing the page about 5 times, the server finally attempted to start up when I hit the Start button.
  • With the server finally on, I decided to snoop around a little bit in the panel, installing some plugins and using the FTP. After fiddling with the FTP area of the control panel, I came to the conclusion that the panel wasn't saving my changes or even loading half of the files on the server. Because of this, I contacted @uberstudioshd and was told to use an FTP manager, like FileZilla, instead. I booted up FileZilla and connected to the server. Looking at the online FTP manager and FileZilla, I could tell that the files listed were not the same. FileZilla showed some and the online FTP manager showed some. I decided that it was probably a problem with the online FTP manager, so I started uploading some plugins via FileZilla. Then, looking at the list of files, I realized that the uploaded files weren't being saved to the server. Because of this, I closed out of the online FTP manager and tried again. After logging into FileZilla for the third time, the files finally started appearing and I was able to actually use the server I had purchased. Overall, this experience had cost me over an hour of my time.
  • Waiting a couple of hours, I decided to go back on the server, only to find that it was down. I immediately checked the server panel to find that the server was having problems binding to its original port. I restarted the server and tried again, only to find that the port had been changed. I then stopped the server to go to lunch. After coming back from lunch, I found that nothing on XenoPanel was working, none of the buttons, the status, or the console. After fiddling with it for about 20-30 minutes, I sent multiple support tickets to the staff team. After waiting about an hour, I saw that @uberstudioshd was online and contacted him. He then attempted to fix my panel, and it eventually worked again.

Pros

  • The only pro I could find was that Havoc Host was attempting to use a control panel other than Multicraft. I enjoyed the new, sleek design, but had massive amounts of problems with the panel.


Overall, my troubles with Havoc Host definitely outweighed anything useful I found. Most of my time with them was spent debugging problems I had no idea how to fix or tinkering with issues that were caused by the host.

Comments

You are not logged in. Please login to comment.

No comments could be found for this post. Be the first to comment.